Job Details

DESCRIPTION

Medical office looking for an individual who can schedule appointments, collect co-payments, and respond to patient calls , knowledge of insurance & the ability to verify insurance and benefits a plus. Medical office experience preferred but not required. Bilingual preferred but not required.

PLEASE ONLY APPLY IF YOU:

• Work well under pressure
• Are willing to work as a team, be a team player
• Follow direction
• Are comfortable with a heavy phone load
• Are comfortable in a fast-paced environment
• Are comfortable wearing many hats (multi-tasking)

RESPONSIBILITIES

• Greet patients at front desk as they sign in.
• Answer main office phone line. Direct telephone calls to appropriate section for assistance. Take messages as required.
• Arrange and schedule medical appointments and determine patient eligibility for services. Relay general instructions to patients or makes referrals to other sections.
• Obtain, update, and file medical records as needed.
• Organize and research patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines.
• Obtain documentation as requested by healthcare providers (test results, or documentation not yet filed in records).
• Perform other administrative and clerical duties in support of the medical care and operational support. 
• Conduct end-of-day process at close of business and resolve any delinquent or pending appointments in computer system.